bsb88 Privacy Policy

1. Introduction

This Privacy Policy ("Policy") describes how bsb88 ("we", "us" or "our") collects, uses, stores, shares and protects personal information provided by or collected from users ("you" or "Player") of the bsb88 website located at bsb88.pro and all associated services and products (collectively, the "Service"). This Policy forms part of our Terms and Conditions and should be read alongside them.

By registering an account or using the Service, you acknowledge that you have read and understood this Policy and consent to the collection and processing of your personal data as described herein. If you do not agree with this Policy, please do not use the Service. We encourage all Players to review this Policy periodically, as it may be updated from time to time.

2. Information We Collect

bsb88 collects personal data in three primary ways: information you provide directly to us, information generated by your use of the Service, and information received from trusted third-party partners. The categories of data we process are set out below:

We do not collect sensitive personal data categories such as racial or ethnic origin, religious beliefs, political opinions, biometric data, or health data unless specifically required to fulfil a legal obligation (for example, where a Player discloses a gambling-related health concern to our responsible gaming team).

3. How We Use Your Information

bsb88 processes your personal data only for legitimate, specific and clearly defined purposes. We do not use your data for any purpose that is incompatible with the reasons for which it was originally collected. The primary purposes for which we use your data are:

• Account creation, verification and management: to register your account, verify your identity (KYC), maintain your account balance, and process your deposit and withdrawal requests.
• Delivery of the Service: to provide access to sports betting, live casino, slots, crash games and poker; to calculate and pay out winnings; to apply responsible gaming controls to your account.
• Fraud prevention and security: to detect, investigate and prevent fraudulent transactions, money laundering, account takeover attempts and other illegal activity, including through automated monitoring systems.
• Legal and regulatory compliance: to comply with applicable anti-money-laundering (AML) obligations, know-your-customer (KYC) requirements, and any other legal obligations imposed on bsb88 as an operator.
• Customer support: to respond to your queries, complaints and requests; to investigate account disputes; and to provide assistance via our support channel.
• Service improvement and personalisation: to analyse gameplay patterns and platform usage for the purpose of improving the Service, fixing technical issues, and where you have opted in, personalising the games and promotions shown to you.

bsb88 does not use your personal data for profiling in ways that produce significant legal effects on you, nor for fully automated decision-making that affects your access to the Service, without appropriate human oversight.

4. Legal Basis for Processing

bsb88 only processes personal data where it has a lawful basis to do so. Depending on the type of data and the purpose for which it is processed, the applicable legal basis will be one or more of the following:

• Contractual necessity: Processing that is necessary to deliver the Service you have requested, including account registration, processing bets and transactions, and paying out winnings.
• Legal obligation: Processing required to comply with AML regulations, KYC obligations, and other applicable legal requirements, including cooperating with regulatory or law enforcement inquiries.
• Legitimate interests: Processing for fraud detection, platform security, service improvement and technical analytics, where these interests are not overridden by your fundamental rights and freedoms.
• Consent: For direct marketing communications and optional personalisation features, where you have explicitly opted in. You may withdraw this consent at any time by contacting support or adjusting your account notification settings.

5. Sharing Your Information

bsb88 does not sell, rent or trade your personal data to any third party. We share personal data only where it is strictly necessary and only with the categories of recipients listed below, each of which is bound by confidentiality obligations and data protection requirements:

• Payment processors and mobile financial service providers (bKash, Nagad, Rocket, Upay): to facilitate deposits and withdrawals. Only the minimum data required to process each transaction is transmitted.
• Identity verification and KYC providers: to verify your age, identity and address as required by our operating obligations. These providers process your data under strict data processing agreements.
• Fraud prevention and AML compliance services: to screen transactions and account activity against financial crime databases and to meet regulatory reporting requirements where applicable.
• Game software providers (Pragmatic Play, Evolution Gaming, Spribe, Ezugi and others): session identifiers and account tier information necessary to authenticate your access to their games. These providers do not receive your full identity data.

bsb88 may also disclose personal data where required by applicable law, court order, or lawful request by a competent government authority, and where we believe in good faith that such disclosure is necessary to protect the rights, property or safety of bsb88, its players or the public.

6. Payment Data and Financial Security

bsb88 takes the security of financial data with particular seriousness. When you make a deposit or withdrawal using bKash, Nagad, Rocket or Upay, the transaction is routed through the respective provider's own secure infrastructure. bsb88 receives confirmation of the transaction outcome but does not store your full mobile banking PIN, one-time password (OTP), or full account credentials on its own servers.

bsb88 strongly advises all Players never to share their mobile banking PIN, OTP, or full account password with any third party — including bsb88 support staff, who will never ask for these credentials.

7. Cookies and Tracking Technologies

bsb88 uses cookies and similar tracking technologies to operate the Service, remember your preferences, and improve your experience on the platform. A cookie is a small text file stored on your device when you visit a website. The cookies we use fall into the following categories:

To manage or clear cookies, visit the settings or preferences section of your browser. Please note that disabling strictly necessary cookies will impair the functionality of the bsb88 platform and may prevent you from logging in or completing transactions.

8. Data Retention

bsb88 retains personal data for no longer than is necessary for the purpose for which it was collected, subject always to any overriding legal or regulatory retention obligation. The following general retention periods apply:

• Account data and KYC documents: retained for a minimum of 5 years from the date of account closure, in order to meet AML record-keeping obligations.
• Transaction records: retained for a minimum of 5 years from the date of each transaction for financial audit and dispute resolution purposes.
• Customer support records: retained for 2 years from the date of each interaction, unless the interaction relates to an unresolved dispute, fraud investigation or compliance matter, in which case retention is extended until the matter is formally closed.

When a retention period expires and there is no legal basis for continued storage, bsb88 will securely delete or irreversibly anonymise the relevant data. Players who request early deletion of their data should be aware that some data may need to be retained for legal compliance reasons even after such a request.

9. Data Security

bsb88 implements a comprehensive set of technical and organisational security measures to protect your personal data against unauthorised access, accidental loss, destruction or disclosure. Our security infrastructure includes:

• Transport Layer Security (TLS/SSL): all data transmitted between your device and the bsb88 platform is encrypted in transit using industry-standard SSL/TLS protocols, preventing interception by third parties.
• Access controls: personal data is accessible only to authorised bsb88 personnel with a legitimate business need. Access is granted on a least-privilege basis and is logged for audit purposes.
• Encrypted data storage: sensitive personal data stored on bsb88 infrastructure is encrypted at rest. Database backups are also encrypted and stored in geographically separate secure facilities.
• Breach response protocol: bsb88 maintains an incident response plan for data security breaches. In the event of a breach that is likely to result in a risk to your rights and freedoms, bsb88 will notify affected Players without undue delay and will take immediate steps to contain and remediate the breach.

Despite these measures, no internet-based system is completely immune to security risks. bsb88 cannot guarantee absolute security of data transmitted over the internet. Players are responsible for maintaining the security of their own devices and account credentials.

10. Your Data Rights

bsb88 respects your rights in relation to your personal data. The following rights are available to all registered Players and may be exercised by contacting our support team at [email protected]:

• Right to access: You may request a copy of the personal data bsb88 holds about you. We will respond to verified access requests within 30 days.
• Right to rectification: If any personal data we hold about you is inaccurate or incomplete, you may request that it be corrected. Identity data corrections may require submission of updated verification documents.
• Right to erasure: You may request deletion of your personal data where it is no longer necessary for the purposes for which it was collected, or where you withdraw consent (where consent is the legal basis). This right is subject to our legal retention obligations — we cannot delete data that we are legally required to retain.
• Right to restriction: You may request that bsb88 restrict the processing of your personal data in certain circumstances — for example, while the accuracy of data is being contested, or while a complaint is under investigation.
• Right to object: You may object to the processing of your data where we rely on legitimate interests as the legal basis. We will assess whether our legitimate interests override your rights and will cease processing if they do not.
• Right to withdraw consent: Where processing is based on your consent (e.g. marketing emails or personalisation), you may withdraw that consent at any time without affecting the lawfulness of processing carried out before the withdrawal.

To exercise any of the above rights, contact our support team at [email protected] with the subject line "Data Rights Request" and your registered account details. We will verify your identity before processing any rights request. We aim to respond to all requests within 30 days; complex requests may take up to 60 days, in which case we will notify you of the extension.

11. Children and Minors

The bsb88 Service is strictly intended for adults aged 21 years and above. bsb88 does not knowingly collect personal data from individuals under the age of 21. If you are under 21, you must not register an account or use any part of the Service.

If bsb88 becomes aware that it has inadvertently collected personal data from an individual under 21, it will take immediate steps to delete that data and close the associated account. If you believe that bsb88 may hold data relating to a minor, please contact us immediately at [email protected].

12. Marketing Communications

bsb88 may send you promotional communications — including information about bonuses, new games, seasonal offers (such as Eid or Pohela Boishakh promotions), and platform updates — where you have explicitly opted in to receive such communications during registration or through your account notification settings.

You may unsubscribe from marketing communications at any time by adjusting your notification preferences in your account settings or by contacting our support team. Opting out of marketing communications will not affect your ability to receive transactional messages related to your account (such as deposit confirmations, withdrawal notifications or security alerts), which are sent as part of the core Service.

13. Third-Party Links

The bsb88 platform may contain references to game providers and their content. bsb88 has no responsibility for the privacy practices or content of any third-party services or platforms. Players who access third-party content do so at their own risk, and we recommend reviewing the privacy policies of any third-party services you use in connection with the Service.

14. Changes to This Privacy Policy

bsb88 may update this Privacy Policy from time to time to reflect changes in our data practices, legal obligations or the features of the Service. Where changes are material, we will notify registered Players by email or through a prominent notice on the platform at least 7 days before the changes take effect.

The most current version of this Privacy Policy is always available at bsb88.pro/privacy-policy. Your continued use of the Service after any update constitutes your acceptance of the revised Policy.

15. Contact and Data Requests

For any privacy-related queries, data rights requests, or concerns about how bsb88 handles your personal information, please contact our support team. All privacy requests are handled confidentially and with priority. Please include your registered account username or mobile number in your message to help us locate your data quickly.