Play Smart. Stay in Control.

What is Responsible Gaming?

Responsible gaming means playing within your means, staying in control of the time and money you spend, and treating gambling purely as a form of paid entertainment — not as a way to earn income, solve debt, or cope with stress. For the vast majority of bsb88 players across Dhaka, Chittagong, Sylhet and beyond, gaming remains a fun, recreational activity. But for a small number of people, gambling can become problematic.

bsb88 believes that every player deserves tools, information and support to make informed decisions about their gaming. We have designed our platform with a range of safeguards that put control firmly in your hands. These tools are free, confidential, and available to every account holder regardless of their play level.

Age Restriction — 21+ Only

bsb88 is strictly for adults aged 21 years and above. We have a zero-tolerance policy toward underage gambling. During registration, every new player is required to confirm that they are 21 or older. Where our verification systems flag a discrepancy, or where we receive a report that an account may be held by a minor, the account is immediately suspended pending identity verification.

If you are a parent or guardian and are concerned that a young person in your household may be accessing gambling sites, we strongly recommend installing parental control software on shared devices and keeping account credentials private. bsb88 takes age verification seriously and applies additional document-based verification checks at the point of first withdrawal for all accounts.

Deposit Limits

One of the most effective tools for staying in control of your gambling spend is setting a deposit limit. bsb88 allows every registered player to configure personal deposit caps at three time intervals, accessible directly from the account settings dashboard:

• Daily limit: the maximum amount you may deposit in any 24-hour period, resetting at midnight Bangladesh Standard Time (UTC+6).
• Weekly limit: the maximum amount you may deposit across any 7-day rolling period.
• Monthly limit: the maximum amount you may deposit across any 30-day rolling period.
• Reducing a deposit limit takes effect immediately. Increasing a deposit limit is subject to a 7-day cooling-off period before the higher limit becomes active — this delay is intentional, giving you time to reconsider.

If you have not yet set a deposit limit, we encourage you to do so now through your account settings. Setting a realistic limit that reflects your disposable income — not your wishful thinking — is one of the single most impactful responsible gaming steps any player can take.

Session Reminders and Reality Checks

It is easy to lose track of time when you are engaged in an exciting game. bsb88's session reminder tool allows you to set periodic pop-up notifications that appear during active gaming sessions — for example, every 30 or 60 minutes — reminding you of how long you have been playing and prompting you to take a break or review your current session balance.

The reality check feature goes one step further. When enabled, it overlays a brief summary on your screen showing your current net win or loss position, how long you have been playing, and options to continue or end the session. This gives you an honest, real-time snapshot of your gaming activity — free from the excitement bias that can cloud judgment during extended play.

Time-Out Feature

If you feel you need a short break from gaming — even if you do not believe your gambling has reached a problematic level — the time-out feature allows you to pause your bsb88 account for a defined period. During a time-out, you cannot log in, deposit or place bets. The three available time-out durations are:

• 24-hour time-out: A one-day cooling-off period. Suitable for players who feel they have been playing more than intended on a given day.
• 7-day time-out: A week-long break. Recommended when you notice a pattern of increased play frequency or spend across multiple days.
• 6-week time-out: An extended break for players who want a longer period of reflection without committing to permanent self-exclusion.

A time-out is activated immediately upon request. If you wish to lift a time-out before its scheduled expiry, you will be required to wait a minimum cooling-off period as a safeguard. To activate a time-out, contact our support team at any time via [email protected] or navigate to Responsible Gaming in your account settings.

Self-Exclusion

Self-exclusion is for players who recognise that their gambling has become, or is at serious risk of becoming, a problem. When you self-exclude from bsb88, your account is locked and you are prevented from creating new accounts, making deposits, or placing bets for the duration of the exclusion period. Self-exclusion periods available are 1 month, 3 months, 6 months, or permanent exclusion.

Once a self-exclusion is activated, it cannot be cancelled before the end of the chosen period. This is a deliberate design feature — the purpose of self-exclusion is to provide a firm, reliable barrier during the period when a player has recognised they need one. To request self-exclusion, contact [email protected] with the subject line "Self-Exclusion Request" from your registered email address.

Reality Checks — Stay Honest with Yourself

The reality check feature delivers a configurable on-screen notification at regular intervals during your gaming session. Each check displays three pieces of information: how long you have been playing in the current session, your net financial position (total wagered minus total returned) for that session, and a prompt to continue or exit.

Research consistently shows that players who use reality check tools make more considered decisions about session length and spend. The feature is available at 15-minute, 30-minute, and 60-minute intervals and can be adjusted or disabled at any time from account settings. We recommend leaving it enabled.

Warning Signs — Is Gambling Becoming a Problem?

Problem gambling does not always look the same. It can develop gradually and affect people from all walks of life — regardless of income level or experience with gambling. The following self-assessment questions can help you gauge whether your relationship with gambling remains healthy. If you answer "yes" to two or more of these, we strongly encourage you to reach out to our support team:

If you answered "yes" to two or more of the questions above, we strongly encourage you to use bsb88's self-exclusion or time-out tools and to seek support from a qualified counsellor or helpline. You are not alone, and help is available.

Getting Help — Contact bsb88 Support

If you are concerned about your own gambling or the gambling of someone close to you, our dedicated support team is available 24 hours a day, 7 days a week. All responsible gaming inquiries are handled with complete confidentiality. We will never share your responsible gaming history with third parties, and engaging with our support team for this purpose will not negatively affect your account status.

There is no shame in asking for help. Recognising that gambling may be becoming a problem — and taking action — is a sign of strength, not weakness. bsb88's responsible gaming tools are specifically designed to make that first step as easy as possible.

Tips for Healthy Play

Whether you are a new player or a long-time bsb88 member, these practical guidelines can help you keep gaming in a healthy perspective:

• Set a budget before you play — decide the maximum amount you are willing to lose, and treat it like the cost of a night out. Never exceed it.
• Set a time limit before you play. Use bsb88's session reminder tool to enforce it automatically.
• Never gamble when you are emotionally distressed, tired, under the influence of alcohol, or when you are under financial pressure. Decision-making quality drops sharply in these states.
• Treat winnings as a bonus, not as income. Do not count on gambling to pay bills, fund purchases, or supplement your regular earnings.
• Take regular breaks, even when you are winning. A good session can quickly reverse, and short breaks allow you to reset your perspective and make clearer decisions.
• Keep gambling in balance with other hobbies and social activities. If bsb88 is the only leisure activity you engage in, it may be worth diversifying your recreational interests.

Our Commitment to Responsible Gaming

bsb88 views responsible gaming not as a regulatory checkbox, but as a core part of who we are. We actively monitor account activity for patterns that may indicate problem gambling — including unusual increases in session frequency, rapid deposit escalation, or repeated loss-chasing behaviour. Where our systems detect such patterns, our team may proactively reach out to offer support, even if no request has been made.

Every member of bsb88's player support team receives training in responsible gaming identification and referral. We do not profit from problem gambling — a player who is struggling is not a success story for us. Our long-term success depends on our players enjoying bsb88 safely, sustainably, and within their means. That is the bsb88 standard, and it applies to every player in Bangladesh.